CCOM provides a digital safety and operations management system for the maritime industry. Their platform, CCOM X, supports document control, maintenance tracking, deviation handling, and compliance across all types of vessels.
The Challenge
Modernizing a Complex, Industry-Critical Tool
CCOM’s platform was rich in functionality but lacked the usability and visual clarity expected from modern digital products. The system had to serve a wide range of users—many of whom work in high-stakes maritime environments and are more focused on operational efficiency than technology. The existing interface was dated, fragmented, and difficult to navigate. It lacked a unified design language and did little to guide the user through complex workflows. The core challenge was to reimagine the platform to be more accessible, visually consistent, and ready to scale—without compromising on the system’s depth or reliability.
What We Did
From Legacy Interface to Design-Led Experience
We led a complete visual and functional transformation of the platform, starting with a deep dive into its user roles, usage scenarios, and operational constraints. Our work began with the creation of a scalable design system that laid the foundation for a consistent and intuitive interface. We redesigned key components and layouts to reduce cognitive load and improve information hierarchy. Attention was placed on clarity, responsiveness, and minimizing friction in everyday tasks. The result is a modern interface that aligns with the realities of maritime operations—making critical features easier to access, understand, and act on.
